At Dusty Forks, we understand that plans can change, and weather conditions can impact outdoor activities. To ensure fairness and safety, we have the following cancellation policy in place:
🌦️ Weather & Air Quality Cancellations:
- Safety is our top priority. If a session needs to be canceled due to severe weather conditions (such as heavy rain, thunderstorms, extreme heat, or poor trail conditions), we will notify participants as soon as possible.
- Smoke & Air Quality: If the Air Quality Health Index (AQHI) reaches 7 or higher, we may cancel the session due to unsafe breathing conditions. Participants will be notified as early as possible.
- In the event of a weather or air quality-related cancellation, we will work to reschedule the session at a later date. If rescheduling isn’t possible, a credit will be provided for a future session.
đźš´ Participant Cancellations:
Let us know at least 48 hours before your first session, and you’ll get a full refund or can reschedule (if spots are open).
If it’s less than 48 hours before the first session, refunds aren’t guaranteed—but we might be able to reschedule depending on the situation.
No-shows without any heads-up? Unfortunately, those aren’t eligible for refunds or rescheduling.
For group or multi-day sessions, make sure to cancel before the first one starts—after that, we can’t offer refunds.
đź“… Rescheduling Policy:
- We will do our best to accommodate rescheduling requests made at least 48 hours in advance, but availability is not guaranteed.
By booking a session with Dusty Forks, you agree to this cancellation policy. If you have any questions, please reach out before your scheduled session.
👉 Need to cancel or reschedule? Contact me at Matt@dustyforks.ca as soon as possible.
